Management skills

-Have a series of skills and abilities that allow students as future managers to work in environments of uncertainty and change.
-Provide students with the necessary managerial skills to successfully manage an organization in the digital age.
-Cover the training gap on the personal skills that need a manager to develop professionally.

Topic 1. Approaches to leadership
Topic 2. Application of motivation concepts and theories
Topic 3. The communication function
Topic 4. Creativity management
Topic 5. Conflict management and negotiation
Topic 6. Time management
Topic 7. Management of emotions and psychological risks
Topic 8. Work team management

Basic bibliography

Llorenç, G. (2021). Competencias directivas: claves para la gestión y el liderazgo (2a. Ed.). Marge Books
Puchol, L.; Puchol, I. (2016) “El libro de las habilidades directivas” Díaz de Santos.
Whetten, D. A.; Cameron, K. S. (2016): D Desarrollo de Habilidades Directivas (9ª edición). Madrid: Pearson Educación- Prentice Hall.

Complementary bibliography

Robbins S. P., & Coulter, M. (2018). Administración (13º edición). México: Pearson.
Robbins, S. P., & Judge, T. A. (2017). Comportamiento Organizacional (17 edición). México: Pearson.
Robbins, S. P., & Judge, T. A. (2010). Introducción al comportamiento organizativo. Madrid: Pearson Educación- Prentice Hall.

-Basic and General

CB1. The students must demonstrate the possession and understanding of knowledge in an area of study that starts from the general secondary education, and, although it is supported by advanced textbooks, also refers to some aspects that imply knowledge coming from the forefront of the study field.
CB2. The students must know how to apply their knowledge to their work in a professional way and possess the skills that are usually demonstrated to defend arguments and solve problems within the area of study.
CB3. The students must have the ability to gather and interpret relevant data (normally within the area of study) to make judgments that include a reflection on relevant issues of social, scientific or ethical nature.
CB4. The students must know how to transmit information, ideas, problems and solutions to both a specialized and non-specialized audience.
CB5. The students must develop those learning skills necessary to undertake further studies with a high degree of autonomy.
CG1. Acquire a set of theoretical and practical knowledge in relation to the process of creating and managing companies in the digital age.
CG2. Identify, gather, analyze and interpret relevant data on issues related to business and technology.
CG6. Leadership capacity and work organization.

-Specific

CE2. Know and understand the basic elements of business management and its main functional areas under the framework of ethics and social responsibility.
CE3. Analyze, diagnose and make decisions in the different functional areas of business management, selecting and applying the most appropriate technological tools.
CE11. Design and manage the human resources strategy, integrating new forms of hiring and work, and developing the necessary management skills.

-Transversal

CT4. Organize and plan work based on the objectives and available resources.
CT5. Ability to solve problems and make decisions by applying theoretical knowledge to practice.
CT6. Work as a team, sharing knowledge and knowing how to communicate it to the rest of the team and the organization.
CT11. Develop creativity, initiative and entrepreneurship.
CT12. Develop negotiation skills, conflict resolution and emotional intelligence.

The expositive and interactive sessions will take place in person in the official schedule published by the center.

The topics will be developed in the form of workshops (8), seeking in all cases that students acquire a ‘leading’ role in the teaching-learning process.

The sessions dedicated to the expositive classes will be used to introduce the contents of the topics that make up the program, highlighting the especially relevant aspects and the relationships between the different contents. Both students and teachers will make presentations on each of the topics, including exercises, readings, case studies, or any other material that facilitates the understanding of the contents. Articles, books, or any other type of resources necessary to expand knowledge and clarify doubts will also be used.

The interactive teaching sessions aim for students to apply the theoretical concepts; that is, to develop skills related to the knowledge acquired in the expositive sessions. Communication skills, in particular presentation and argumentation skills, teamwork, creativity, leadership, motivation, and effective conflict or time management are some of those skills. Cases and readings will be analyzed, role-playing sessions will be held, topics of interest will be discussed, activities will be solved and presentations of the work previously prepared individually or collectively by the students will be made.

Both expositive and interactive classes may involve conducting activities outside of officially established class sessions as it is detailed in ‘Study Time and Personal Work’ section. In addition, it will be possible to count on the presence of expert professionals and/or some professor of another University specialized in the contents of any of the workshops.

Teachers will monitor student attendance and participation in both expositive and interactive classes.

Participation in the expositive and interactive sessions will be complemented by the personal work of the students, which includes, among others, activities to search for information and bibliographic material, reading said material, and preparation and defense of individual or collaborative works. The search for information of interest to the subject is intended for students to access relevant sources of information, especially journals of interest, to become acquainted with prominent authors, learn about real business experiences and develop the ability to synthesize and present in writing. Through collaborative work and the presentation of work in the classroom, students are expected to develop the skills of teamwork and oral communication.

The autonomous work of the students will be guided by the teacher in the classes and/or in the hours assigned to the tutorials, which will serve to solve doubts and solve problems that may arise for the students in the teaching-learning process. The tutorials will also serve as a feedback channel to indicate the degree of assimilation of content by the students. The tutorials will preferably be carried out in person. If necessary, they can also be carried out virtually. Virtual tutorials may combine synchronous tutorials (individually or in groups through MS Teams platform) with asynchronous tutorials (through virtual campus). In any case, the tutorials will take place at the usual time officially published by the teacher.

The development of the subject will be carried out with the support of the virtual teaching classroom created for this purpose on the Moodle platform.

The evaluation will take into account all the activities carried out by the students (active participation in the analysis of cases, activities, debates; commentary on readings, articles or news in the press; completion and presentation of work; examination of content, etc.).

For cases of fraudulent completion of exercises or tests, the provisions of the Student Academic Performance Evaluation and Grade Review Regulations will be applied.

There are two opportunities to pass the subject. Students who do not pass the subject on the first opportunity will have the right to a second one, which will be the one that appears on their academic record if the grade obtained is higher. The evaluation system for these two opportunities is shown below.

-First ordinary opportunity:

The evaluation of the theoretical knowledge will be carried out by means of an exam that supposes 60% of the qualification. The continuous evaluation, which represents 40% of the grade, will take into account the participation of students in the classes, as well as all the activities related to the expositive and interactive classes developed for each workshop throughout the semester individually or collaboratively: resolution and participation in the analysis of cases/ activities/debates/readings, presentation of works and other activities linked to the expositive or interactive classes, as well as the attitude and involvement in the classes.

The relationship of the different evaluable activities throughout the course, their weighting and their follow-up will be indicated in each case well in advance to the students.

Students who do not obtain any score related to the activities carried out for the continuous evaluation can only obtain a maximum of 6 points.

In order to add the note of the exam to the score achieved in section 2, the student must obtain a minimum of 3 points out of 6.

Passing the subject implies obtaining 5 points out of 10 in the overall assessment. Additionally, passing the subject requires a minimum class attendance of 80%.

-Second extraordinary opportunity:

The same evaluation system will be applied as in the first opportunity. The qualification of the continuous evaluation obtained throughout the semester is maintained for this call, but in no case for subsequent courses.
>In accordance with the current Regulations on Permanence for Bachelor's and Master's studies at USC (art. 5.2), the mere attendance and/or participation in any of the activities subject to evaluation will mean that the student's final grade is different from that of 'NOT PRESENTED'.
>Students who are granted with a class attendance waiver in certain circumstances according to Instruction Nº 1/2017 of the General Secretary, will be evaluated with a final specific face-to-face exam that supposes 100% of the qualification.

-Evaluation of competences:

Competence/Assessment Instrument
CB1-Continuous assessment activities and final exam.
CB2-Continuous assessment: Resolution of cases (real or invented) adjusted to each part of the subject. Discussion/debate arguing with critical reasoning in relation to current issues/news/readings/practical cases of people management.
CB3-Continuous evaluation: Preparation by work teams on complementary contents for the subject.
CB4-Continuous assessment: Presentation by teams (oral and written) of works on complementary contents for the subject.
CB5-Continuous assessment activities and final exam.
CG1-Continuous assessment activities and final exam.
CG2- Continuous evaluation: Preparation by work teams on complementary contents for the subject.
CG6- Resolution of cases (real or invented) adjusted to each part of the subject. Argued discussion/debate with critical reasoning in relation to current issues/news/readings/practical cases of people management.-Preparation by teams of complementary content for the subject. - Presentation by teams (oral and written) of works on complementary contents for the subject. Participation in interactive classes. Oral presentation of cases/readings/news..., participation in debates. Elaboration of complementary material by teams and presentation to the rest of the classmates. Realization and presentation by teams of works, cases and team activities in interactive classes.
CE2- Continuous assessment activities and final exam.
CE3- Continuous evaluation: Resolution of cases (real or invented) adjusted to each part of the subject. Discussion/debate arguing with critical reasoning in relation to current issues/news/readings/practical cases of people management.
CE11-Resolution of cases (real or invented) adjusted to each part of the subject. Argued discussion/debate with critical reasoning in relation to current issues/news/readings/practical cases of people management.- Preparation by teams of complementary content for the subject. - Presentation by teams (oral and written) of works on complementary contents for the subject. Participation in interactive classes. Oral presentation of cases/readings/news..., participation in debates. Elaboration of complementary material by teams and presentation to the rest of the classmates. Realization and presentation by teams of works, cases and team activities in interactive classes.
CT4- Continuous evaluation: Resolution of cases (real or invented) adjusted to each part of the subject. Discussion/debate arguing with critical reasoning in relation to current issues/news/readings/practical cases of people management.
CT5-Continuous assessment activities and final exam.
CT6-Continuous evaluation: Realization and presentation by teams of works, cases and team activities in the interactive classes.
CT11-Continuous evaluation: Resolution of cases (real or invented) adjusted to each part of the subject. Discussion/debate arguing with critical reasoning in relation to current issues/news/readings/practical cases of people management.
CT12-Continuous evaluation: Resolution of cases (real or invented) adjusted to each part of the subject. Discussion/debate arguing with critical reasoning in relation to current issues/news/readings/practical cases of people management.

The subject consists of 4,5 ECTS credits, equivalent to 112,5 hours. The time dedicated to face-to-face classes (hours of expositive and interactive teaching, tutorials, exam and review) amounts to 41 hours.

Study time is 71,5 hours. The necessary hours vary depending on the learning capacity of the students, and the following distribution can be taken as a reference:
- Autonomous, individual or group study: 18 hours.
- Carrying out activities outside the face-to-face sessions (solving practical cases/exercises, readings or other work, preparing works and exams): 53,5 hours.

Continuous follow-up of the expositive and interactive sessions and active participation in the classes are recommended, as well as the resolution of the practical cases and the consultation of the bibliography and other recommended material. The access to the virtual campus to be informed of different questions that arise throughout the course and to be able to have complementary material, facilitates the participation of the students and their capacity to acquire knowledge.
It is advisable to read the general and economic press frequently, looking for news related to the subject.
The revision of the corrections made by the teachers of the works presented and the raising of the existing doubts, is useful to improve those questions that the students did not develop adequately.
Finally, the use of tutorials should solve any type of problem or doubt that may arise during the teaching-learning process.
In the case of not passing the subject, students are advised to review the work carried out to understand the mistakes made.