Staff management

The objective of this learning programme is to develop comprehensive skills in human resource management, leadership, motivation, and business communication, as well as in building and leading effective teams. Students will gain knowledge of the fundamental principles of human resource management to optimise organisational performance, while honing their leadership, motivational and communication skills to inspire and lead teams towards shared goals. In addition, you will learn conflict management and negotiation strategies to effectively resolve conflicts and reach beneficial agreements. Emphasis will also be placed on valuing and managing diversity in the workplace, promoting inclusion and integration, and creating an environment where everyone feels valued and respected.

Unit 1. Human resources management (1,5 h lectures and 0,5 horas practical session).
Unit 2. Leadership, motivation, and business communication (3 h lectures and 3,5 h practical session).
Unit 3. Management of effective teams (2 h lectures and 2,5 h practical session).
Unit 4. Conflict management and negotiation (1,5 h lectures and 2 h practical session).
Unit 5. Diversity management (1 h lectures and 1,5 h practical session).

BASIC BIBLIOGRAPHY
Llorenç, G. (2021). “Competencias directivas: claves para la gestión y el liderazgo”. 2ª ed. Ed. Marge Books
Puchol, L.; Puchol, I. (2016). “El libro de las habilidades directivas”. Ed. Díaz de Santos.
Robbins, S.; Judge, T. (2017). “Comportamiento organizacional”. 17ª ed. Ed. Pearson.
Robbins, S.; Judge, T. (2023). “Organizational behavior. Global Edition”. 19ª ed. Ed. Pearson.

COMPLEMENTARY BIBLIOGRAPHY
Davis, K.; Newstrom, J.W. (2014). “Comportamiento humano en el trabajo”. 13ª ed. Ed. McGraw Hill.
Costa García, M.; et al (2011). “Negociar para con-seguir”. Ed. Prentice Hall.
Dessler, G. (2001). “Administración de personal”. 8ª ed. Ed. Prentice Hall.
Whetten, D. A.; Cameron, K. S. (2016). “Desarrollo de Habilidades Directivas”. 9ª ed. Ed. Pearson Educación- Prentice Hall.
Specific bibliography may be recommended for the different contents.

Knowledge:
Con07. Practices in human resource management and leadership to create value in the organization.

Skills / Abilities:
H03. Lead and work effectively in interdisciplinary teams.
H07. Ability to exchange opinions and to effectively communicate and defend ideas.

Competences
Comp09. Identify problems and develop effective solutions in people management.

This mandatory subject will be developed through 9 hours of lectures and 10 hours of interactive activities.

The sessions dedicated to lectures will be used to introduce the basic contents of the topics that make up the program, emphasizing the particularly relevant aspects and the relationships between them.

During the practical sessions, problem solving will be approached by means of the case study methodology. In the seminars and laboratories, work such as the resolution of exercises and cases, search for information or analysis of documents and readings, among others, will be addressed. In many cases, after their elaboration, they will be discussed and/or debated. Some activities will be addressed individually and others in groups; some will be solved in their entirety during class time; others will be started during class time and must be addressed/completed during the students' autonomous work, and others will be prepared during the time dedicated to autonomous work and will be solved during class time. This autonomous work will be guided by the teacher in the office hours (mainly those included in the timetable of the subject), which will serve to resolve doubts and solve problems faced by the students in the teaching-learning process. The tutorials will also serve as a feedback channel on the results obtained.
The Virtual Classroom will be used as a communication and teaching support tool.

The development of the sessions will be carried out in the established class schedules, being compulsory the attendance to the sessions (expository, seminars and laboratories) if you want to score in the continuous evaluation. The additional office hours (not scheduled in the timetable of the subject) will be carried out preferably in person, although in certain cases they can also be carried out virtually, synchronously (through the institutional platform MS Teams) or asynchronously (through the virtual campus). In any case, they will be developed in the timetable officially published by the faculty.

In summary, the teaching methodologies used in the subject are:
- Lecture (Con07).
- Seminar (Con07; H03; Comp09).
- Presentations (Con07; H03; H07).
- Case studies (Con07; H03; Comp09).
- Discussions (Con07; H07).
- Collaborative learning (Con07; H03; Comp09).

The evaluation system will take into account all the activities developed by the students: fulfillment and active participation in the analysis of cases, discussions and commentary of readings, articles or press releases, presentation and exhibition of works, etc.

There are two opportunities to pass the subject. Students who do not pass the subject in the first opportunity will have the right to a second one, which will be the one that appears in their academic record in case the grade achieved is higher.

The evaluation system for these two opportunities, both for first-time students and repeating students, is shown below:

First ordinary opportunity. Continuous evaluation is contemplated, combined with a final test.

A) Continuous evaluation: Analysis of cases, works, debate, systematic observation (40%): Con07; H03; H07; Comp09.
B) Written test: Exam of objective questions and developmental exam (60%): Con07, Comp09.

To add B and A the student must obtain at least 3 of the maximum grade of 6 of the exam. The aggregate grade must be equal or higher than 5 of the maximum grade of 10 needed to pass the subject.

Students who do not obtain any score linked to the activities carried out in the expository and interactive sessions can only obtain a maximum of 6 points in this call.

Second extraordinary opportunity:

The same evaluation system will be applied as in the first opportunity, that is, a new final exam of contents will be carried out, with the weighting established for the first opportunity, which will be added to the score achieved in the continuous evaluation.

In accordance with the Permanence Regulations in force in the USC for Bachelor and Master studies (art. 5.2), the mere attendance and/or participation in any of the activities subject to evaluation will mean that the student's final grade will be different from NOT PRESENTED.

Students who are granted an attendance dispensation following the Instruction No. 1/2017 of the General Secretariat on dispensation from class attendance in certain circumstances, will be evaluated with a specific final exam that will account for 100% of the grade.

For cases of fraudulent performance of exercises or tests the provisions of the Regulations for the evaluation of the academic performance of students and grade review will apply.

The subject has 3 ECTS credits assigned. Each credit is equivalent to 25 hours, so it has a workload for students of 75 hours, among which are included as face-to-face activities: 9 lectures, 10 interactive seminars and 2 evaluation hours.

• Attend and participate in lectures, laboratories, and seminars.
• Consult the recommended bibliography.
• Examine the materials recommended by the faculty and/or delivered physically or through the virtual classroom.
• To turn to the faculty to clarify doubts, using the office hours and all the available contact methods.