Behaviour and Business Change

The general objective of this course is to provide students with the necessary knowledge to understand the behavior of individuals and organizations, as well as to encourage creativity so that they can adopt an active attitude in taking on the challenge of managing and leading people. Another objective is to serve as a stimulus to encourage change and innovation in companies.

1.Individual behavior: Individual differences, perception, and motivation
2.Principles of group behavior: Groups and leadership
3.Communication process
4.Conflict and negotiation
5.Culture and change management

Basic bibliography

Robbins, S.; Judge, T. (2010). “Introducción al comportamiento organizativo”. 10ª ed. Ed. Pearson.
Robbins, S.; Judge, T. (2017). “Comportamiento organizacional”. 17ª ed. Ed. Pearson.

Complementary bibliography

Davis, K.; Newstrom, J.W. (2014). “Comportamiento humano en el trabajo”. 13ª ed. Ed McGraw Hill.
Dessler, G. (2001). “Administración de personal”. 8ªed. Ed. Prentice Hall.
Costa García, M.; et al (2011). “Negociar para con-seguir”. Ed. Prentice Hall.
Shepherd, C.; et al (2011). “Administración de la innovación”. Ed. Pearson.
Wayne Mondy, R.; et al (2010). “Administración de recursos humanos”. 11ªed. Ed. Pearson.
Whetten, D.A.; Cameron, K.S. (2011). “Desarrollo de habilidades directivas”. 8ª ed. Ed. Pearson.

Basic and general
CB1 - That students have demonstrated possession and understanding of knowledge in an area of study that builds on the foundation of general secondary education, and is typically at a level that, while relying on advanced textbooks, also includes some aspects that involve knowledge from the cutting edge of their field of study.
CB2 - That students know how to apply their knowledge to their work or vocation in a professional manner and possess the competencies that are usually demonstrated through the elaboration and defense of arguments and problem solving within their area of study.
CB3 - That students have the ability to gather and interpret relevant data (usually within their area of study) to make judgments that include a reflection on relevant social, scientific or ethical issues.
CB4 - That students can transmit information, ideas, problems, and solutions to both specialized and non-specialized audiences.
CB5 - That students have developed those learning skills necessary to undertake further studies with a high degree of autonomy.
CG4 - Know how to communicate information, ideas, problems, and proposed solutions to business issues to both specialized and non-specialized audiences, making use of both verbal and written language and the means and techniques of representation of relationships and presentation of data used in the discipline.
CG5 - Possess the general knowledge and learning skills necessary to continue studying and to undertake specialized studies in the various fields of business and other related areas, with a high degree of autonomy.

SPECIFIC
A5 - Basic theory of the firm. Organization and functional areas.
D4 - Issue advisory reports on specific business and market situations.
D11 - Communicate fluently in their environment and work in a team.
TRANSVERSALS
CT3 - Oral and written communication.
CT8 - Critical reasoning.
CT10 - Teamwork.

The sessions dedicated to theoretical lectures will aim to introduce students to the contents of the topics that make up the program, emphasizing on the particularly relevant aspects and the relationships between them.
The interactive sessions will be based on the practical application of the theoretical contents exposed in the theoretical sessions. These sessions will be aimed at the resolution and discussion of cases and practical exercises to improve the students' ability to recognize and define the problems faced by companies, and to be able to make the most appropriate decisions.
The theoretical and interactive sessions will be carried out face-to-face in the official timetable published by the center.
The participation in the theoretical and interactive sessions will be complemented with the students' personal work, which may include, among others, information, and bibliographic material search activities, reading of such material and elaboration and defense of individual or collaborative works.
This autonomous work will be guided by the teacher in the hours destined to tutorials, which will serve to solve doubts and solve problems faced by the students in the teaching-learning process. The tutorials will also serve as a feedback channel on the results obtained.
The tutorials will be carried out mainly in person, although in certain cases they can also be carried out virtually and synchronously (through the institutional platform MS Teams) and asynchronously (through the virtual campus). In any case, they will be developed in the usual schedule officially published by the faculty.
The development of the course will be carried out with the support of the virtual classroom created for this purpose on the Moodle platform.

The evaluation will consider all the activities developed by the students (realization and active participation in the analysis of cases, debate and commentary of readings, articles or press news, realization and exposition of works, realization of questionnaires on theoretical or practical contents, etc.).
For cases of fraudulent performance of exercises or exam will apply the provisions of the Regulations for the evaluation of the academic performance of students, and review of qualifications.
There are two opportunities to pass the course. Students who do not pass the course in the first opportunity will have the right to a second opportunity.
The evaluation system for these two opportunities, both for first-time students and repeating students, is shown below:
First ordinary opportunity. Continuous evaluation, combined with a final exam, is contemplated.
1. Continuous evaluation: resolution and participation in the analysis of cases, discussion of readings, completion and presentation of papers, questionnaires, and other activities related to the expository and interactive sessions, as well as the attitude and involvement in the classes. Weight in the final grade: 30%.
The relation of the different evaluable activities throughout the course and the form of follow-up will be communicated with sufficient advance notice to the students.
In this part, the following competences will be evaluated: CB2, CB3, CB4, CG4, A5, D4, D11, CT3, CT8, CT10.
2. 2.Final exam of contents: compulsory test in which the learning results will be assessed and may include short answer questions, multiple choice questions, short reasoning questions, or cases (real or invented) to which the student must give a solution, based on the theoretical contents of the course and/or the skills/competences developed throughout the term. Weight in the final grade: 70%. This test will be face-to-face, on the dates established by the center.
In this part, the following competences will be evaluated: CB1, CB5, CG5, A5.
To add to the grade of the knowledge exam the score achieved in the continuous evaluation, students must achieve a minimum grade of 3 points out of 7 in the final knowledge exam. The aggregate grade must be equal or higher than 5 points out of 10 to pass the subject.
Students who do not obtain any score related to the activities carried out in the theoretical and interaction sessions will only be able to obtain a maximum of 7 points.
Second opportunity. In the second opportunity the same evaluation system will be applied as in the first opportunity. That is to say, a new final exam will be taken with the weighting established for the first opportunity, which will be added (if the minimum of 3 out of 7 is reached) with the score obtained in the continuous evaluation.
-In accordance with the Permanence Regulations in force in the USC for Bachelor and Master studies (art. 5.2), the mere attendance and/or participation in any of the activities subject to evaluation will mean that the student's final grade will be different from 'NOT PRESENTED'.
-Students who have been granted exemption from attendance in accordance with Instruction No. 1/2017 of Secretaría Xeral on exemption from class attendance in certain circumstances will be assessed with a face-to-face specific final exam that will count for 100% of the grade.

The course is 4.5 ETCS and each credit is equivalent to 25 hours.
The total working hours are distributed as follows:
Hours of theoretical and interactive class, tutorials and evaluation in the modality that is determined: 45.
Students personal work: 67.5.

To maximize learning, it is recommended that students regularly attend the theoretical and interactive sessions, actively participate in all the activities proposed by the teaching staff, and consult the basic bibliography and other recommended complementary material.
Tutorials are a useful resource that students should use as often as necessary. Access to the virtual campus to find out about different questions that arise throughout the course and to be able to have and review the complementary material before the sessions, facilitates student participation and their ability to acquire knowledge.