Operations management

Upon completion of the subject the student will be able to:
- Understand how the operations area contributes to the company's competitiveness.
- Know what are the decisions of the operations area.
- Understand the differences between the production of goods and the provision of services and their influence on the decisions of the operations area.
- Make informed decisions in the operations area, considering their competitive implications and understanding the existing relationships between them.
- Know the main technologies used in the operations area.

- Production organization and operations management.
- The competitive contribution of operations.
- Operations decisions.
- Production technologies.
- Production planning.

Basic
HEIZER, J. y RENDER, B. (2015): Dirección de la producción y de operaciones. Decisiones estratégicas (11ª ed.). Prentice Hall.
HEIZER, J. y RENDER, B. (2015): Dirección de la producción y de operaciones. Decisiones tácticas (11ª ed.). Prentice Hall.

Complementary
DOMÍNGUEZ MACHUCA, J.A. y OTROS (1995): Dirección de operaciones. Aspectos estratégicos en la producción y los servicios. McGraw-Hill.
DOMÍNGUEZ MACHUCA, J.A. y OTROS (1995): Dirección de operaciones. Aspectos tácticos y operativos en la producción y los servicios. McGraw-Hill.
FERNÁNDEZ SÁNCHEZ, E. y otros (2006): Estrategia de Producción. Mc. Graw Hill

General and Basic
CG1 - Acquire a set of theoretical and practical knowledge related to the process of creation and management of companies in the digital era.
GC7 - Know and correctly use the computer tools and new technologies related to business management.
CB1 - That students have demonstrated to possess and understand knowledge in an area of study that starts from the basis of general secondary education, and is usually found at a level that, while relying on advanced textbooks, also includes some aspects that involve knowledge from the forefront of their field of study
CB2 - That students know how to apply their knowledge to their work or vocation in a professional manner and possess the competencies usually demonstrated through the development and defense of arguments and problem solving within their field of study.
CB3 - That students have the ability to gather and interpret relevant data (usually within their area of study) to make judgments that include reflection on relevant social, scientific or ethical issues.
CB4 - Students should be able to convey information, ideas, problems and solutions to both specialized and non-specialized audiences.
CB5 - That students have developed those learning skills necessary to undertake further studies with a high degree of autonomy.
Transversal
CT4 - Organize and plan work according to the objectives and available resources.
CT5 - Ability to solve problems and make decisions by applying theoretical knowledge to practice.
CT10 - Ability to use calculation tools and information and communication technologies (ICT).
Specific
CE2 - Know and understand the basic elements of business management and its main functional areas within the framework of ethics and social responsibility.
CE3 - Analyze, diagnose and make decisions in the different functional areas of business management by selecting and applying the most appropriate technological tools.
CE5 - Understand the integrating role of technology and know the main technological products and technology trends associated with the different areas of business management.
CE6 - Develop the strategic analysis of the company and its environment to make strategic and tactical decisions in the different functional areas, and be able to formulate a technological strategy that supports a business.
CE10 - Design and manage the operations and logistics strategy integrating the most appropriate technological tools.
CE13 - Identify sources of reliable information, elaborate and interpret such information using analysis techniques and appropriate mathematical, statistical and technological tools to support decision making.

This subject has not assigned teaching because it is a curriculum in extinction. The students will have to prepare the subject autonomously, being guided by the teaching staff in the hours destined to tutorials, which will serve to resolve doubts and solve problems faced in the teaching-learning process.

The evaluation system will consist of a final test of contents in which the learning results will be assessed. It will represent 100% of the grade.

The subject has 6 ECTS, equivalent to 150 hours.